Health and Safety policy

Health and Safety Policy for Man and Van Chessington

Man and Van Chessington is committed to providing a safe and healthy working environment for all employees, contractors, customers, and members of the public who may be affected by our removal and transport services. This Health and Safety policy sets out our approach to managing risks, preventing accidents, and continually improving our safety performance during every move we carry out.

Policy Aims and Scope

This policy applies to all activities undertaken by Man and Van Chessington, including domestic moves, office relocations, loading and unloading, packing services, and the operation of vehicles used for transporting goods. Our aims are to identify and control hazards associated with manual handling, transportation, use of equipment, and work at customers premises, and to ensure that all work is carried out in a safe and responsible manner.

We will comply with all relevant health and safety legislation and recognised best practice within the removals and transport industry. The policy is reviewed regularly to ensure it remains effective, up to date, and appropriate to the nature of our services and service areas.

Management Responsibilities

Senior management at Man and Van Chessington has overall responsibility for implementing this Health and Safety policy. Management will provide suitable resources, guidance, and supervision to ensure that safe systems of work are in place and followed at all times.

Responsibilities include conducting and reviewing risk assessments, ensuring vehicles and equipment are properly maintained, providing appropriate training and information to staff, and promoting a positive safety culture throughout the company. Managers will investigate accidents and near misses and will take corrective action to prevent recurrence.

Employee Responsibilities

All employees and contracted workers have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. Staff must follow all safety procedures, use equipment correctly, and cooperate fully with management in implementing this policy.

Employees are required to report any hazards, defects, near misses, or incidents immediately so that they can be assessed and managed. Staff must not misuse or interfere with anything provided in the interests of health, safety, or welfare and must follow any instructions or training given regarding safe working practices during removals.

Risk Assessment and Safe Working Practices

Man and Van Chessington carries out risk assessments for typical moving activities, including lifting and carrying furniture and boxes, working in confined spaces such as stairwells, handling heavy or awkward items, and operating in different residential and commercial environments.

Based on these assessments, we implement safe systems of work, such as planning safe routes for moving items, using appropriate lifting techniques, allocating sufficient staff to handle particular loads, and using handling aids where suitable. Before each job, staff are encouraged to review the layout of the premises, identify trip and slip hazards, and agree on a safe method of moving goods.

Manual Handling and Load Safety

Manual handling is a core part of our work, and improper handling can lead to injuries. Man and Van Chessington provides guidance and instruction on safe lifting techniques, including team lifting for heavy or bulky items, keeping loads close to the body, and avoiding twisting while carrying.

Where possible, handling equipment such as trolleys, skates, or straps is used to reduce strain and improve control. Items are secured within the vehicle to prevent movement during transit, reducing the risk of injury when unloading and minimising the risk of damage to goods and vehicles.

Vehicle and Driving Safety

Our vehicles are critical to the safe delivery of removals services. Man and Van Chessington ensures that all vehicles are maintained in a roadworthy condition, with regular checks on brakes, tyres, lights, securing points, and loading areas. Drivers are responsible for carrying out basic pre-use checks and reporting any defects promptly.

Drivers must comply with road traffic laws at all times and drive in a manner that is considerate of other road users and the safety of passengers and loads. Loads must be evenly distributed and properly secured to prevent shifting during transport. Staff must not exceed recommended vehicle weight limits and must follow company guidance on safe loading.

Customer Premises and Public Safety

Many of our activities take place at customer homes and business premises. Man and Van Chessington takes care to minimise disruption and risks in these environments. Pathways and access routes are kept as clear as is reasonably practicable while work is carried out, and protective coverings may be used where appropriate to prevent slips and damage.

Where members of the public or other workers are present, our teams will work with extra caution to ensure movements of large or heavy items are controlled and signalled. Staff will avoid blocking exits and will maintain access to emergency routes wherever possible.

Training, Information, and Supervision

All staff receive appropriate induction and ongoing training relevant to their role, including safe lifting and carrying, vehicle safety, correct use of equipment, and basic awareness of hazards that may be encountered while moving goods. Training needs are reviewed regularly and refreshed where necessary.

Supervision is provided on jobs to ensure that procedures are followed and that less experienced staff are supported. Staff are encouraged to raise any safety concerns and to suggest improvements to working practices.

Accidents, Incidents, and Continuous Improvement

Man and Van Chessington records significant accidents, injuries, and near misses that occur during the course of our work. Each incident is reviewed to identify root causes and to determine whether additional controls, training, or changes to procedures are required.

We are committed to continuous improvement in health and safety performance. Feedback from employees and customers is used to refine our methods, and lessons learned from incidents are shared across the team so that overall safety standards are raised.

Policy Review and Communication

This Health and Safety policy is communicated to all employees and is available to customers who wish to understand our approach to safe working. The policy is reviewed at regular intervals and whenever there are significant changes to our operations or to relevant health and safety legislation.

By following this policy, Man and Van Chessington aims to deliver reliable, efficient, and above all safe removal services for households and businesses across our service areas.



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Contact us

Company name: Man and Van Chessington Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 114 Roebuck Rd
Postal code: KT9 1EU
City: London
Country: United Kingdom

Latitude: 51.3688060 Longitude: -0.2873740
E-mail:
[email protected]

Web:
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